Shipping, Order Cancellation, Refunds & Return Policy – Nature Source Coffee

Specialty Coffee Roasters. Fresh Roasted Daily. Orders ship within 3–4 days after degassing for peak freshness. Fast, reliable delivery via USPS, UPS & FedEx. Returning Customers Save 10% with code WELCOME_BACK10, First Time Buyers Save 5%. Up to 15% discount applies automatically at checkout when you stock up on multiple bags of the same roast! 🌱 For the freshest coffee, choose Whole Bean.

Shipping, Order Cancellation, Refunds & Return Policy

### Shipping, Returns, and Refund Policy

**Shipping Information**
*   **Retail Orders:** Processed and shipped within 3–4 business days.
*   **Wholesale Coffee:** Processed and shipped within 5–7 business days.

**Returns & Exchanges**
*   **Policy:** Returns are accepted within 30 days of purchase. Items must be unused and in their original packaging. 
*   **Shipping Costs:** The buyer is responsible for return shipping costs.
*   **Wholesale Policy:** Please note that we do not offer cancellations, refunds, exchanges, or returns on any Wholesale Coffee orders.
*   **Exchanges:** For the fastest service, please return your item and place a new order for the desired replacement.

**Damages & Issues**
Please inspect your order upon receipt and contact us immediately if your item is defective, damaged, or incorrect so that we can evaluate the issue and make it right.

**Non-Returnable Items**
Sale items, promotional products, and gift cards are final sale and are not eligible for return.

**Refunds**
Refunds are processed once we have received and inspected your returned item. Once approved, the refund will be credited to your original payment method. Please note that processing times vary depending on your bank or credit card company.

**Order Cancellations**
Canceled orders are subject to a 15% fee to cover the costs associated with roasting and restocking.